Frequently Asked Questions

Everything you need to know about your VILLAGEMART shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At VILLAGEMART, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I track my package in real-time?

Yes! Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.