Returns & Exchanges

At VILLAGEMART, we want you to be completely satisfied with your fashion finds. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging with all tags attached to ensure they remain in unworn, brand-new condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand over your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once it arrives.